- Personal
- Business
- Corporate
- Institution
- About Us
- Contact Us
- Locate Us
- Internet Banking
Our website address is: https://firstcapitalbank.co.mw
First Capital Bank Limited (First capital Bank) are committed to protecting and respecting your privacy, which includes any items of personal data which altogether could constitute the personal information that you may choose to provide us.
This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.firstcapitalbank.co.mw you are accepting and consenting to the practices described in this policy.
We will process all your Personal Information in accordance with applicable data protection law.
Our goal is to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information during your visits to understand what differentiates you from each of our millions of other users, and we may also ask you for Personal Information that enables us to give you access to some parts of our web site. We will not disclose your information to any person outside of our organization except as described in this Privacy Policy.
To demonstrate our commitment to your privacy, we have prepared this statement disclosing our privacy practices. This statement describes what personal identifying information is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.
We collect certain information from and about our visitors in four ways: from our web server logs, by means of cookies, with the assistance of third party marketing technologies provided by reputable service providers or vendors and directly from you.
When you visit our Website, we may track information to administer the site and analyze its usage. With each visit we may automatically collect the following information:
Cookies are small text files stored on your computer by your browser. They are used for many things, such as remembering whether you’ve visited the site before so that you remain logged in – or to help us work out how many new website visitors we get each month. Cookies do not include Personal Information about you, they cannot harm your computer and do not contain any viruses.
First Capital Bank uses cookies to improve your experience on this site. We would like to let you know a few things about our cookies:
You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies; you do this through your browser settings. Each browser is a little different, so look at your browser’s ‘Help Menu’ to learn the correct way to modify your cookies. If you turn cookies off, you will not have access to many features that make your experience more efficient and some of our services will not function properly. Blocking or deleting cookies from the site may prevent you from using the site.
We use Google services (Analytics, Remarketing, Display). You can read about how Google uses data when you use our sites or apps here https://policies.google.com/privacy. We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, may show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party and third-party cookies together to inform, optimize, and serve ads based on a person’s past visits to our website. You are able to opt out from all this here.
We use MailChimp (Email Alerts, Contact Management & Marketing) to stay in contact with others, including creating, sending, and managing emails and other information related to Subscribers. You can read about how MailChimp uses data when you use our sites or apps here.
Any information submitted to us during a Support issue will only be made available to us.
We will use the information you give to us to:
We will use Personal Information we collect about you to:
We will share your Personal Information as required by law or by the order of any competent court or (semi-)governmental authority or in matters of public safety or policy. Under strict conditions of confidentiality, we may share your Personal Information with agents and contractors who use it on our behalf or in connection with their relationship with us. We will also share your Personal Information as may be needed in connection with the enforcement of agreements.
We may provide summary statistics about our interests and preferences of visitors to our web site, traffic patterns, and related site information. These statistics do not include personally identifiable information.
We use technical security measures to prevent the loss, misuse and alteration of information under our control and information about our subscribers and their web site usage are maintained in a secure environment. Information about our subscribers and their web site usage is not shared with third parties for marketing purposes. We do not disclose any information about any subscriber’s usage of our web site except in specific cases, and we do not share information with any unaffiliated third parties for marketing purposes unless you expressly give us permission to do so.
The data that we collect from you may be transferred to and stored at, a destination outside the country of operation. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All Personal Information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act by sending an email to privacy@firstcapitalbank.co.mw
If you don’t want to receive promotional materials from us, you can opt out at any time by sending an email to privacy@firstcapitalbank.co.mw.
It is our policy to post any changes we make to our Privacy Policy on this page. It is your responsibility to check this page from time to time to check for any change.
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to privacy@firstcapitalbank.co.mw.
This privacy policy has last been updated on 12 August 2019.